Customer care – here to help, however you need us.
We’ve designed Smarti to be easy to use and simple to maintain — but if you ever need a hand, we’re here for you.
Whether you're looking for step-by-step guidance, maintenance tips, or have a specific issue with your system, we’ve got plenty of ways to support you.
If your need is urgent, please call us on 01392 311 202
Need help using or maintaining your Smarti system?
Try our on-site resources
Check out our self-help guides – they’re quick, practical and available 24/7.
You’ll find:
Maintenance checklists
Cleaning and enzyme top-up guidance
Valve replacement tutorials
Common issue troubleshooting
Service contract information
Our support never stops
Still need help? Just ask.
Sometimes, it’s easier to talk it through. If you're unsure what to do next, can't find what you need, or just want to speak to a human — our team is ready to help.